At Monobambi, we need you to experience absolute gladness together along with your purchase. We apprehend that every so often matters don't cross as planned, and we're right here to make the go-back and refund manner as smooth and easy as possible. Below, you'll locate special records about our returns and refunds processes, primarily based totally on exclusive situations.

1. General Return Policy

We are given returns of unworn, unwashed, and undamaged gadgets within 15 days of the transport date. If 15 days have passed for the reason that yodaur purchase, unfortunately, we can't provide you money back or an exchange.

To provoke a go-back, observe these steps:

• Contact Us: Email us at support@monobambi.store together along with your order variety, the object you want to go back, and the cause for the go-back.
• Receive a Return Authorization: Once we obtain your request, we can offer you a go-back authorization variety and commands on the way to ship your object back.
• Ship Your Return: Pack the object securely in its authentic packaging and deliver it back to the cope with the offer we offer. Customers are liable for go-back delivery fees except when the go-back is because of an illness or blunders on our part.

2. Return Process for Different Situations

A. Damaged, Defective, or Incorrect Item

If you obtain an object that is damaged, defective, or exclusive from what you ordered, we apologize for the inconvenience and could make it right.

Process:

• Step 1: Contact us within 7 days of receiving the object at support@monobambi.store together along with your order variety and photographs of the damaged, defective, or wrong object.
• Step 2: After verifying the issue, we can provide you with a pay-as-you-go delivery label to send back the object.
• Step 3: Once we obtain the object again, we can manage your refund or ship an alternative at no extra cost.

Refund Timeline: Refunds may be processed within 5 to 7 business days when we obtain and check out the object again. The quantity may be refunded in your authentic fee method.

B. Order Not Delivered (Lost in Transit)

If your order has now no longer arrived in the predicted transport time, please notify us as quickly as possible.

Process:

• Step 1: Contact us at support@monobambi.store together with your order variety.
• Step 2: We will look at it with the provider and offer updates within 2-5 enterprise days.
• Step 3: If your order is shown as lost, we can provide either an alternative or a complete refund, primarily based on your preference.
• Refund Timeline: Refunds may be processed within 5 to 7 business days as soon as the research is complete.

C. Canceled Orders After Placing

If you want to cancel an order after putting it in, we propose doing it as quickly as possible.

Process:

• Step 1: Contact us at support@monobambi.store together with your order's wide variety and request cancellation.
• Step 2: If your order hasn't been shipped, we are able to cancel it and system a complete refund.
• Step 3: If your order has already been shipped, you'll want to comply with the usual go-back system after receiving the package.
• Refund Timeline: For cancellations made earlier than shipping, refunds may be processed in 2-3 business days. For cancellations after shipping, refunds may be issued as soon as the object is returned and inspected.

D. Incorrect Size (Wrong Fit)

We recognize that obtaining the best match is important, and we provide smooth returns for length exchanges.

Process:

• Step 1: Email us at support@monobambi.store together along with your order's wide variety and the dimensions of the trouble.
• Step 2: We will offer commands on a way to go back to the object for a length trade or refund.
• Step 3: Once we get hold of the go-back, we are able to ship you the appropriate length or trouble money back if the dimensions are unavailable.

Refund Timeline: Refunds for incorrect sizes are processed within 5-7 business days once we get hold of the lower back object.

3. Refunds

Refunds are issued to the authentic charge approach used for the purchase. Once your go-back is acquired and inspected, we are able to notify you of the approval or rejection of your refund. If approved, your refund may be processed within 5-7 business days.

Refund Methods:

• Credit/Debit Cards: Refunds may be carried out to the card used for the authentic charge.
• PayPal: If you used PayPal for your purchase, the refund may be credited to your PayPal account.
• Store Credit: If you select Keep Credit, it'll be carried out on your Monobambi account and may be used for Destiny purchases.

4. Exceptions

• Final Sale Items: Certain objects marked as "Final Sale" aren't eligible for returns or refunds.
• Gift Cards: Gift playing cards can not be refunded or exchanged for cash.
• Non-Refundable Services: Any offerings or personalized merchandise might not be eligible for refunds except if they come broken or defective.

5. Contact Us

If you've got any questions on your way back or want help with the refund system, our aid group is right here to help.

• Email: support@monobambi.store

We cherish your pleasure and are dedicated to ensuring your revelry with Monobambi is as easy as possible. Thank you for purchasing from us!